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Please carefully read the terms and conditions before using any of the services provided by Meroflight.By using any materials, information, products or services of Meroflight, you agree to these terms and conditions. Meroflight holds the right to change or modify these terms and conditions at any time for any reason, without prior notice. Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.
General Disclaimer
Meroflight does not own any travel products. We are simply the bridge which connects the travelers with the travel service providers like airlines, hotels, tour operators etc. The accuracy, completeness, and correctness of the inventory-related information displayed on the Site remain the sole responsibility of each provider. Changes in market conditions or circumstances may occur on short notice which may make information displayed on the Site inaccurate or outdated.
If something should go wrong during booking or travel period, Meroflight will act as a point of contact and will use its commercially reasonable efforts to assist the customer. Meroflight will always follow the standard policies of travel providers (Airlines, Hotel, Tour Operator etc.).
Booking Terms
If you make a booking through our website for travel products, that booking is made with the travel provider named on the booking page and our website only acts as a user interface. Travelers must understand and agree to the terms and conditions of the travel providers (Airlines, Hotels, Tour Operators etc.) before booking or purchasing their products through Meroflight. If any traveler faces any issue or dispute regarding any of the bookings, Meroflight will act as a point of contact and will use its commercially reasonable efforts to assist the customer.
*All prices and offers are subject to change with availability.
Promotion Terms
Meroflight generates promotion codes/ discounts from time to time which may be availed on the site
Meroflight reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.
In case of dispute with any party, Meroflight’s decision will be binding and final.
When you register with Meroflight.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.
Payment Terms
By making a payment using this site, you agree to the use of your personal details for verification and validation of your transactions to ensure no one else is using your credentials without your consent. You must also acknowledge that the details you provide us maybe disclosed to third party credit card payment gateway agencies for verification. Your personal details will not be used for any other purposes except to verify and confirm your identity.
Cancellation & Refund
Meroflight will follow supplier’s (Airlines/ Properties/ Bus/Train/ Tour operator etc.) policy for cancellation/ re-issue.
For flight/ hotel/ tour, Meroflight will not charge any additional service fee.
In case of refund/ re-issue, customer must confirm Meroflight 48 hours prior to travel date.
For hotel/ flight/ tour, refunded amount may reflect in your account within 3 to 5 working days depending on your payment method.
For any kind of refund, convenience charge is non-refundable.
*In case of national emergency/ lockdown/ political unrest/ natural disaster etc., standard refund policy may not be applicable.
This website is owned and operated by Lucky Travel & Tours Pvt. Ltd., a global enterprise registered in Nepal. The Terms of Use and the provision of services will be governed by and construed in accordance with the laws of Nepal.
Meroflight operates into the following markets-
Nepal
Lucky Travel & Tours Pvt. Ltd.
Hattisar-01, Kathmandu, Nepal
UAE
Meroflight Tourism LLC.
Al Sayegh Building, Deira, Dubai, UAE
1.Passport and Visa Requirements: I.Ensure you have a valid passport with at least six months' validity beyond your travel dates. II.Passenger's name in the air ticket must be same as it appears on your ID or Passport. III.Check the visa requirements for the transit and destination country and obtain the necessary visas before departure. Kindly check the basic requirements for a Nepali passport as follows:
a. Transit visa required for travel to the USA/Canada via Canada/USA.
b. Traveling to Schengen countries via the UK (UK Transit visa is required)/ Traveling to the UK via Schengen/Europe (Schengen visa is required).
c. Passengers transiting through Kuwait/KWI must purchase an airside hotel booking if their transit time exceeds 08 hours.
d. For a change of airport/terminal, you may require a Transit Visa.
e. Please reconfirm your flight timings 48 hours before departure, as they may change from time to time without any notice.
f. If you are traveling via Hong Kong transit to the following countries, you will not be allowed to board from Kathmandu without a valid visa for Hong Kong:Mainland China, Macao, Taiwan regions, South Africa, Bangladesh, Cambodia, India, Malaysia, Indonesia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka, Thailand, Vietnam, and the Middle East.
g. If you are transiting through 2 cities in China by China Southern Airlines, you need to carry a valid China visa stamped on your passports prior to the commencement of the journey from Kathmandu. For example, a passenger traveling from Kathmandu on CZ 3068 with the connecting flight on CZ 659 from GUANGZHOU via WUHAN to SAN FRANCISCO (Transiting two cities – GUANGZHOU and WUHAN) will not be allowed to board from Kathmandu without a valid visa issued & stamped on his/her passport prior to departure from/to Kathmandu.
h. Nepalese nationals with a refugee visa of the USA are not allowed to transit via London.
i. NOC is required for Nepali nationals traveling to Saudi Arabia, Qatar, Kuwait, the United Arab Emirates (UAE), Oman, Bahrain, Iraq, Libya, and Lebanon using Indian airports.
j. Passengers traveling to New Zealand on a tourist visa via China Southern Airlines are required to book both the outbound and inbound flights with China Southern Airlines. Boarding from Nepal will not be permitted by China Southern Airlines if the return flight is booked with another airline.
2. Health and Vaccination Requirements: Some countries may require specific vaccinations or health certificates. Check the destination country's health requirements and carry the necessary documentation.
3. Travel Insurance: Consider purchasing comprehensive travel insurance that covers medical emergencies, trip cancellations, and other unforeseen events during your international travel.
4.Customs and Immigration: Follow all customs and immigration regulations of the destination country, including declarations of goods, prohibited items, and entry/exit procedures.
5. Local Laws and Culture: Respect the local laws, customs, and traditions of the destination country. Be aware of any specific cultural norms, dress codes, or behaviours that may be expected.
6. Restricted Items: Avoid carrying prohibited items in your luggage or carry-on, such as weapons, illegal drugs, or certain types of food or agricultural products.
7. Prescription Medications: If you are carrying prescription medications, ensure they are allowed in the destination country, and carry a doctor's note or prescription if required.
8. Photography: Be mindful of local laws and customs related to photography, as some places may have restrictions on taking photos of certain locations or people.
9. Flight and Airport Regulations: Comply with airline regulations regarding baggage, check-in times, and onboard conduct. Show up to the airport at least 03 hours before departure time for an international and 01 hour before departure for domestic flights. Arrive at the airport well in advance to complete all necessary procedures.
10. COVID-19 Measures: Check the COVID-19 travel requirements and restrictions for both your home country and the destination country. This may include testing, quarantine, or vaccination mandates.Note: Travel requirements may change, so staying informed is essential for a smooth and hassle-free international trip.
11.Tourist & Business Visa: Passenger must book round trip air ticket while traveling in a tourist and business visa.
12. Non-Refundable Air Fares: Non-refundable air fares are a type of ticket that, once purchased, cannot be fully refunded in the event of cancellation or changes to your travel itinerary. These tickets are often more affordable than their refundable counterparts, providing an attractive option for those seeking cost-effective travel solutions. Before making a purchase, carefully review the terms and conditions associated with the non-refundable fare. Pay close attention to the cancellation and change policies to make an informed decision.However, it is crucial to be aware of the following key points related to non-refundable air fares:
Cancellation Policy: If you decide to cancel your trip, non-refundable tickets typically do not entitle you to a refund. The value of the ticket will be forfeited, and you will not be able to reclaim any amount paid for the fare.
Change Fees: Non-refundable tickets may allow changes to your travel dates or routes, but this is often subject to change fees imposed by the airline. These fees can vary based on the airline's policies and the specific fare rules.
Limited Flexibility: Unlike refundable tickets that offer greater flexibility, non-refundable tickets may have strict restrictions on changes or modifications to your itinerary.
Travel Insurance: To safeguard your investment in non-refundable tickets, we highly recommend considering travel insurance. Depending on the policy, it may offer coverage for unforeseen events that force you to cancel your trip.
Read the Terms and Conditions: Before making a purchase, carefully review the terms and conditions associated with the non-refundable fare. Pay close attention to the cancellation and change policies to make an informed decision.
While we understand that non-refundable air fares can be an excellent choice for many travelers due to their affordability, we want to ensure that you are fully aware of the potential implications. Should you have any questions or need further clarification regarding our fare options, our customer service team will be more than happy to assist you.