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Please carefully read the terms and conditions before using any of the services provided by Meroflight.By using any materials, information, products or services of Meroflight, you agree to these terms and conditions. Meroflight holds the right to change or modify these terms and conditions at any time for any reason, without prior notice. Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.
Meroflight does not own any travel products. We are simply the bridge which connects the travelers with the travel service providers like airlines, hotels, tour operators etc. The accuracy, completeness, and correctness of the inventory-related information displayed on the Site remain the sole responsibility of each provider. Changes in market conditions or circumstances may occur on short notice which may make information displayed on the Site inaccurate or outdated.
If something should go wrong during booking or travel period, Meroflight will act as a point of contact and will use its commercially reasonable efforts to assist the customer. Meroflight will always follow the standard policies of travel providers (Airlines, Hotel, Tour Operator etc.).
If you make a booking through our website for travel products, that booking is made with the travel provider named on the booking page and our website only acts as a user interface. Travelers must understand and agree to the terms and conditions of the travel providers (Airlines, Hotels, Tour Operators etc.) before booking or purchasing their products through Meroflight. If any traveler faces any issue or dispute regarding any of the bookings, Meroflight will act as a point of contact and will use its commercially reasonable efforts to assist the customer.
*All prices and offers are subject to change with availability.
Meroflight generates promotion codes/ discounts from time to time which may be availed on the site
Meroflight reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.
In case of dispute with any party, Meroflight’s decision will be binding and final.
When you register with Meroflight.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.
By making a payment using this site, you agree to the use of your personal details for verification and validation of your transactions to ensure no one else is using your credentials without your consent. You must also acknowledge that the details you provide us maybe disclosed to third party credit card payment gateway agencies for verification. Your personal details will not be used for any other purposes except to verify and confirm your identity.
Cancellation & Refund
Meroflight will follow supplier’s (Airlines/ Properties/ Bus/Train/ Tour operator etc.) policy for cancellation/ re-issue.
For flight/ hotel/ tour, Meroflight will not charge any additional service fee.
In case of refund/ re-issue, customer must confirm Meroflight 48 hours prior to travel date.
For hotel/ flight/ tour, refunded amount may reflect in your account within 3 to 5 working days depending on your payment method.
For any kind of refund, convenience charge is non-refundable.
*In case of national emergency/ lockdown/ political unrest/ natural disaster etc., standard refund policy may not be applicable.
Meroflight operates into the following markets-
Lucky Travel & Tours Pvt. Ltd.
Hattisar-01, Kathmandu, Nepal
Meroflight Tourism LLC.
Al Sayegh Building, Deira, Dubai, UAE
Flight TicketTo cancel/ reissue, travelers are advised to confirm Meroflight 48 hours prior to the travel date. Otherwise, no-show charge might be applicable depending on the airline's rule.To cancel/ reissue, travelers need to call at +977 9851353001 or knock on Messenger facebook.com/meroflightnp . Our team will initiate an email and solve the issue upon confirmation from the customer.Cancellation fee/ reissue fee and a Standard service charge may apply in case of any change as per airlines policy. Cancellation fee/ reissue is shared by the airlines and may get changed at any time.Meroflight won't charge any additional service charge apart from the airline quoted fees. Refunds will be initiated (if applicable) after a successful cancellation. The refund will be sent through the same channel that the traveler has used for payment. Depending on the channel type and airlines refund timing, the payment may take one to two weeks to be reflected in the account.*Convenience charge is non-refundable.